FAQs

Zoo FAQ

January 1, 2011

in FAQs

Discounts

Do you offer military discounts?

Do you offer senior discounts?

What other discounts do you offer?

Is parking free at the Zoo?

Planning Your Trip

When is the best time to come to the Zoo?

How long will my visit to the Zoo take?

How big is the Zoo? How long is the walking distance of the whole Zoo?

How do I see the Zoo if I have trouble walking?

Is the Zoo open when it rains? What about in the winter?

We’ll be in Pittsburgh all weekend. Are there any other attractions near the Zoo that are good for kids?

Food, Strollers, and Wheelchairs

Can we bring our own lunch/drinks into the Zoo?

My child has a peanut allergy. Do the restaurants use peanut oil for cooking?

Can I bring my own wagon/wheelchair/stroller?

Other Zoo Questions

Where can I get more information on Zoo memberships?

Where can I find a list of events going on at the Zoo this year?

Do you host events at the Zoo? Can I rent out the Zoo?

Can I make donations to the Zoo?

About the Animals

What are the animals’ names?

What happened to the zebras? Do you plan on getting more?

Why are the peacocks just roaming around? Do they have keepers?

Why do the polar bears pace around?

Why don’t you have hippos or cheetahs, etc?

When is the best time to see the animals playing or eating?

When can I take a picture with an elephant?

Can I take a special tour to go behind-the-scenes with the animals?

Discounts

Do you offer military discounts?
Military personnel with ID receive free admission and 20% off of gift shop purchases on Memorial Day, the Fourth of July, and Veteran’s Day.

Do you offer senior discounts?
Seniors get discounted rates year-round. Check our plan your visit page for more.

What other discounts do you offer?
We offer partner discounts through Giant Eagle, Shop n’ Save, and AAA. Discounts are also available for groups. A complete list of our discounts and details can be found here .

Is there free parking at the Zoo?
Yes, we have free parking.

Planning Your Trip

When is the best time to come to the Zoo?
There is always something new to see each day! This depends on you want to get out of your Zoo trip. Weekdays, especially early in the week, tend to be less crowded. Weekends have more special activities scheduled.

How long will my visit to the Zoo take?
This depends on how much time you spend at each animal exhibit, which “Meet the Expert” sessions you attend, and more. Generally, a visit to the Zoo takes between 3-5 hours.

How big is the Zoo? How long is the walking distance of the whole Zoo?
The Zoo sits on 77 acres of land. The Zoo path follows a loop that is about 1 mile long if you walk through all the buildings.

How do I see the Zoo if I have trouble walking?
There are benches throughout the Zoo path where you can rest. Also, the UPMC Health Plan Trams run every day from June through August, and on weekends in mid-April, May, September, and early October. It stops at every major area of the Zoo. You can get off the tram, enjoy the animals and activities, and then catch the next tram to the next stop. Trams pass by stops every 25-30 minutes.

Is the Zoo open when it rains? What about in the winter?
The Zoo is open rain or shine! We are closed three days each year: Thanksgiving, Christmas, and New Years Day. Sometimes we must close due to heavy snowfall. Check our website, Facebook, and Twitter for updates.

We’ll be in Pittsburgh all weekend. Are there any other attractions near the Zoo that are good for kids?
Check out VisitPittsburgh.com for lots to do around the city.

Food, Strollers, and Wheelchairs

Can we bring our own lunch/drinks into the Zoo?
Yes, you can bring your lunch as long as it does not have to be cooked. We just ask that you don’t bring glass.

My child has a peanut allergy. Do the restaurants use peanut oil for cooking?
No, we do not use peanut oil. The ingredients in the cooking oil are:
Soybean oil, TBHQ and citric acid added to protect flavor; dimethylpolysiloxane, an anti-foaming agent added.

Can I bring my own wagon/wheelchair/stroller?
Yes, but you can also rent one from the Zoo at Safari Wheels. Get rental rates on our website.

We do not offer electric wheelchairs, but the Wheelchair Exchange is a third-party vendor that can meet you at the Zoo. You can contact them at 412-241-5121.

Other Zoo Questions

Where can I find more information on Zoo memberships?
You can visit our webpage here.

Where can I find a list of events going on at the Zoo this year?
You can find our events calendar here.

Do you host events at the Zoo? Can I rent out the Zoo?
Absolutely! Visit our events page for more details.

About the Animals

What are the animals’ names?
We maintain a list of animal names here.

What happened to the zebras? Do you plan on getting more?
The zebras that were on exhibit have gone to the Oglebay Zoo in West Virginia. We plan on making our Zoo home to endangered species of zebras.

Why are the peacocks just roaming around? Do they have keepers?
The peacocks do not belong to the Zoo, so they do not have a designated area or assigned keepers. They have just made their home on our grounds.

Why do the polar bears pace around?
Our polar bears are two healthy young males who are currently in breeding season and showing less interest in eating or other activities than they normally show. All they are focused on right now is breeding.

Why don’t you have hippos, cheetahs, etc?
The animals at the Zoo are part of a careful plan designed in collaboration with conservation needs identified by the committees of the Association of Zoos and Aquariums. Other considerations include if they fit into the geographic or biological themes the Zoo has identified.

When is the best time to see the animals playing or eating?
Though we cannot predict when our animals will be playing, most have scheduled daily activities. Animal feedings, enrichment, and meet the expert times can be found here. These sessions were developed to physically and mentally stimulate the animals, as well as to demonstrate the natural instincts or mental capacities of the animals. Some of our animals, such as the snow leopard and Amur leopards are naturally nocturnal. This means they are active at night and sleep during the day. Lions spend up to 20 hours a day in the wild resting. We cannot, nor do we try to force them to do anything. We cannot predict when our animals will be active and when they will be sleeping.

There is always something new to see each day. One day you may come and see the tigers playing, but the lions sleeping. Another day you will see the polar bears in the water. That is why your Zoo trip is like a safari!

When can I take a picture with an elephant?
The elephant keepers do pictures on some Fridays and Saturdays. There’s not a set schedule, though. It’s contingent on the dynamics of the elephant herd that day and the amount available keepers.

Can I take a special tour to go behind the scenes with the animals?
We do not offer behind-the-scenes tours to the general public; however, some of our special events include closer encounters with a few of our animals.

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Just like you name your pets at home, the Pittsburgh Zoo & PPG Aquarium has names for many of its animals. From polar bears to ostriches, use this guide to learn how to identify your favorite zoo residents!

For a complete list of animals at the Zoo, check out our animals page.

African Painted Dogs:

  • Chewy (m)
  • Voltron (m)
  • Veaga (f)
  • Shahia (f)
  • Destiny (f)

Our African painted dogs had a litter of eight puppies on January 13, 2011.

Alligator: Hatched in Florida in 1990, Otis(m) now weighs around 400 pounds and is more than 10 feet long.

Amur Leopards: Native to eastern Russia, Amur Leopards are critically endangered, with fewer than 50 left in the wild.

  • Dima (m) is 7 years old.  He likes being outside when the Zoo is quiet, so he can usually be seen very early in the morning or after 4 p.m.
  • Katerina (f) is 16 years old. She gave birth to three cubs here in 2000, but is now spayed. She is currently a bit overweight, so it is difficult to tell the two apart by size.

Leopards are solitary animals, so you won’t see them outside at the same time.

Black Bears:

  • Stanley (m)
  • Susan (f)

Camel: Molly (f) is 16 years old.

Bornean Orangutans:

  • Kimberly (f) is 34 years old.
  • Ember (f) is 31 years old.
  • Goyang (m) is 13 years old.
  • KecongKahan (m) is 13 years old
  • Jiwa Hati (m) is 6 years old.

Elephants:

  • Tasha (f) is largest of our elephants. This 31-year-old is the matriarch of the herd. Tasha has two tusks, but they are hard to see. Normally just the buds can be seen.
  • Nan (f) is 28-years and missing her left tusk. The right tusk is full. She is the only zoo elephant with a missing tusk.
  • Angeline (f) is one of our two babies. Zuri is the other. Angeline is larger than Zuri, for now, but it changes all the time. They have similar growth spurts, so size isn’t the best way to tell them apart. The easiest way it the ear tip flip – Angeline lacks it.
  • Moja (f) is large and has two full (and quite long) tusks. She also has an ear flip on both ears, where the top part of her ears curls, like our own.
  • Victoria (f) is Miss Longlegs!! She is 11-years old and her front legs are much taller than her back ones. She also has the ear tip flip.
  • Zuri’s (f) head hair is much redder at times and she has the ear tip flip. She can be quite comical when she appears to dance around.

(Sometimes it is easiest to identify our elephants by learning the family groups. Moja is typically with Victoria and Zuri, and Nan is with Angelina. )

Giraffes: We have a pair of Masai giraffes who both have a leaf-like pattern rather than a spotted one.  The easiest way to tell them apart is by height. 

  • Mel (m): Taller of the two, approximately 16 feet in height.
  • Sox (f): Smaller giraffe, standing approximately 12 feet high.

Gorillas

  • Zakula (f) is a three-time mother and at over 40 years old, she is the oldest gorilla in Pittsburgh.  You can tell her apart from the others because she walks slowly, is missing hair on her head and back, and has bent knees due to arthritis.
  • Mrithi (m) was the first gorilla born in Pittsburgh.  His parents are Zakula and Mimbo, but he is the leader of the troop. You can recognize him from his confidence and that all the other gorillas move out of his way.
  • Harry (m) arrived in Pittsburgh from Cincinnati when he was about two years old. He gets along well with the babies that were born here.
  • Ibo (f) just turned 21 years old.  She is often seen sitting on the rock overlooking the Safari Plaza.
  • Moka (f) came to Pittsburgh from Miami nearly five years ago to be the mate for Mrithi.  She is often seen with Harry or Zakula.
  • Moka had a baby on Feb. 9, 2012, but he hasn’t yet been named!

Kangaroos: You can easily identify our kangaroos by looking at their colors and their ears.  The males are both gray kangaroos, and one has markings on his ears.  The females are red kangaroos.  They are new to the Zoo and you can tell them apart by the colors of the tags on their ears.

  • Alex (m) is 14 years old and has a few notches on both ears.
  • Frankie (m) is 17 year old and has perfect ears.
  • Jane (f) is 2 years old and has a blue tag.
  • Shelia (f) is 2 years old and has a green tag.
  • Bindi (f) is 3 years old and has a yellow tag.

Lions: We have five lions at the Pittsburgh Zoo & PPG Aquarium: sisters Mhina and Kaidi, and Shiba, and new to the Zoo we also have two males.

  • Mhina (f) has a much smaller frame than Kaidi, a more randomly spotted nose, more belly spots, and darker whisker spots.
  • Kaidi (f) is  larger than Mhina, has a line mark on the right part of her nose, fewer belly spots, and a much larger face than Mhina.
  • Shiba (f) is over 20 years old but can still be very energetic.
  • Ajani (m)
  • Razzi (m)
Ostrich: Ladybird (f) is 14 years old.

Penguins: We have three species of penguin: King, Gentoo and Macaroni.  Each differs in size and some have distinguishing features.

King Penguins: Largest of the species at the zoo and have very long beaks.

  • Kai (m)
  • Clark (m)
  • Noel (f)
  • Mal (f)

Gentoo Penguins: Medium sized species that can have a height of up to 2 feet and weigh up to 16 pounds.

  • Magnum (m)
  • Moose (m)
  • Cora (f)
  • Isabel (f)

Macaroni Penguins: The smallest of the species at the zoo and they have a bright yellow feathers on their heads.  They are part of the crested penguin family.

  • Humpty (m)
  • Zucca (m)
  • Mickey (f)
  • Fleury (f)

Polar Bears: We currently have two polar bears in the aquarium, one male and one female, but if the two hit it off, we might be welcoming a baby one of these days.

  • Koda (m) is 7 years old and just reaching his prime.  He is the smaller of the two bears.
  • Kobe (f) is an 11 year-old new arrival from Tucson, Arizona’s Reid Park Zoo. She is significantly larger than Koda, weighing in around 700 pounds.

Rhinos:

  • Jomo (m) is smaller than Azizi and one of his horns is noticeably larger than the other.
  • Azizi (f) is larger than Jomo and both of her horns look similar in size.

Ruffed Lemurs:

  • Boscoe (26-year-old male)
  • Lance (27-year-old male)
  • Fresca (4-year-old female)

Sand Tiger Sharks:

  • Bruce (m) is the largest male and weighs around 280 pounds. He has scars all over his body.
  • Wolverine (m) is the smallest male shark and the smallest shark in the tank. He has a very small notch in his left pectoral fin.
  • Large Marge (f) is the largest shark in the tank, weighing nearly 340 pounds.
  • Storm (f) has very few marks on her, except for a few very small ones on her right pectoral fin.
  • Rogue (f) has three very defined notches in her left pectoral fin. She also has a square notch at the tip of her right pectoral fin.

Sea Lions:

  • Seahawk (m): is huge. He is the talker as well. His forehead is much more defined than any of the girls, since he is growing into his adult body.
  • Selina (f): She is the smallest and tends to play the most, being a baby. She loves the sun as well.
  • Maggie (f): is never far from Selina, so if you see Selina go up to another sea lion, it’s probably Maggie.
  • Zoey (f): Almost by process of elimination, she is identifiable by being the other female without a small sidekick.
  • Cali and Summer (f): Our friendly house guests who will be visiting with the Pittsburgh Zoo & PPG Aquarium until 2012. Cali recently had a pup in June.

Sea Otters:

  • Alki (m)
  • Chugach (m)
  • We recently welcomed an orphaned pup, but he doesn’t yet have a name!

Skunk:

  • Willow (f)

Snow Leopard: Chaney (f)

Tigers:

  • Max (m) and his two sisters: our three new cubs born in October 2010. Max is named after Max Talbot and is considerably larger than his two sisters.
  • Nikita (f) is one of the young females who are similar in size, but she has markings that look like Nike swooshes (which is where she got her name).
  • Simsa (f) looks much like her sister, but she has heart-shaped markings by her eyes.
  • Toma (f) is the mother and has an “L” on her right side (a backwards “L” on her left side) broken-circle eye markings and a single dot on her nose.
  • Taiga (m): is much larger than Toma. He has a sideways “Y” on his right side,”Y” eye markings (or more of a seagull silhouette,) and a pink nose with tiny spots.

White-cheeked Gibbons: 

  • Mai (f) is easily identifiable not just because she’s blonde, but also because she only has one arm.  Even one-armed, she still gets around as good as ever.
  • Picard (m), her companion, is the darker one.

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How to Tell Sister Lions Apart

Ever want to know how to tell our two sister lioness apart? Zoo docent Amanda Westerlund shows us how to identify them.

Mhina:
1. Has a much smaller frame
2. Has a more randomly spotted nose
3. Has more belly spots than Kaidi
4. Has darker whisker spots

Kaidi:
1. Is much larger
2. Has a line spot on her nose on the right part
3. Has some belly spots, but Mhina’s are easier to see
4. Has a much, much larger face than Mhina

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How to Tell Our Tigers Apart

Ever want to know how to tell our Amur tigers apart? Zoo docent Amanda Westerlund shows us three ways to identify them from a front view.

Mara:
1. A chevron on her right side pointing to her nose
2. Heart eye markings located above her eyes
3. A completely pink nose

Toma (mother of Mara – and Petya and Billy Ray, who have both moved to other zoos):
1. An “L” on her right side (a backwards “L” on her left side)
2. Broken circle eye markings
3. A single dot on her nose

Taiga (our new male):
1. A sideways “Y” on his right side.
2. “Y” eye markings (or more of a seagull silhouette)
3. A pink nose with tiny spots
4. He is overall larger and his ears and eyes are smaller compared to his head.

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Pittsburgh Zoo & PPG Aquarium Logo

Did you know that there are a few animals hidden in our logo?

Look closely to see a gorilla, a snow leopard, and a few fish.

Once you have seen them, it’s hard not to see them.

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A polar bear dives above a crowd of onlookers at the Pittsburgh Zoo & PPG Aquarium.

Unfortunately, there is no predicting when the polar bears will jump in the water.

Polar bears are fantastic natural swimmers. Their scientific name – ursus maritimus – means “water bear,” and they can move through the water faster than Michael Phelps. But, being polar bears, they do what they want, when they want. As a rule of thumb, they spend 10 percent of each day in the water. At the zoo, they typically swim a few times each day -sometimes for just a few seconds to cool off, sometimes for up to a half-hour at a time.

Some visitors have had luck waiting for them in the tunnel (it’s a also a nice place to cool off on a hot summer day), but there’s no guaranteeing when and if they will swim.

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