Discounts
Do you offer military discounts?
Do you offer senior discounts?
What other discounts do you offer?
Planning Your Trip
When is the best time to come to the Zoo?
How long will my visit to the Zoo take?
How big is the Zoo? How long is the walking distance of the whole Zoo?
How do I see the Zoo if I have trouble walking?
Is the Zoo open when it rains? What about in the winter?
Food, Strollers, and Wheelchairs
Can we bring our own lunch/drinks into the Zoo?
My child has a peanut allergy. Do the restaurants use peanut oil for cooking?
Can I bring my own wagon/wheelchair/stroller?
Other Zoo Questions
Where can I get more information on Zoo memberships?
Where can I find a list of events going on at the Zoo this year?
Do you host events at the Zoo? Can I rent out the Zoo?
Can I make donations to the Zoo?
About the Animals
What happened to the zebras? Do you plan on getting more?
Why are the peacocks just roaming around? Do they have keepers?
Why do the polar bears pace around?
Why don’t you have hippos or cheetahs, etc?
When is the best time to see the animals playing or eating?
When can I take a picture with an elephant?
Can I take a special tour to go behind-the-scenes with the animals?
Discounts
Do you offer military discounts?
Military personnel with ID receive free admission and 20% off of gift shop purchases on Memorial Day, the Fourth of July, and Veteran’s Day.
Do you offer senior discounts?
Seniors get discounted rates year-round. Check our plan your visit page for more.
What other discounts do you offer?
We offer partner discounts through Giant Eagle, Shop n’ Save, and AAA. Discounts are also available for groups. A complete list of our discounts and details can be found here .
Is there free parking at the Zoo?
Yes, we have free parking.
Planning Your Trip
When is the best time to come to the Zoo?
There is always something new to see each day! This depends on you want to get out of your Zoo trip. Weekdays, especially early in the week, tend to be less crowded. Weekends have more special activities scheduled.
How long will my visit to the Zoo take?
This depends on how much time you spend at each animal exhibit, which “Meet the Expert” sessions you attend, and more. Generally, a visit to the Zoo takes between 3-5 hours.
How big is the Zoo? How long is the walking distance of the whole Zoo?
The Zoo sits on 77 acres of land. The Zoo path follows a loop that is about 1 mile long if you walk through all the buildings.
How do I see the Zoo if I have trouble walking?
There are benches throughout the Zoo path where you can rest. Also, the UPMC Health Plan Trams run every day from June through August, and on weekends in mid-April, May, September, and early October. It stops at every major area of the Zoo. You can get off the tram, enjoy the animals and activities, and then catch the next tram to the next stop. Trams pass by stops every 25-30 minutes.
Is the Zoo open when it rains? What about in the winter?
The Zoo is open rain or shine! We are closed three days each year: Thanksgiving, Christmas, and New Years Day. Sometimes we must close due to heavy snowfall. Check our website, Facebook, and Twitter for updates.
We’ll be in Pittsburgh all weekend. Are there any other attractions near the Zoo that are good for kids?
Check out VisitPittsburgh.com for lots to do around the city.
Food, Strollers, and Wheelchairs
Can we bring our own lunch/drinks into the Zoo?
Yes, you can bring your lunch as long as it does not have to be cooked. We just ask that you don’t bring glass.
My child has a peanut allergy. Do the restaurants use peanut oil for cooking?
No, we do not use peanut oil. The ingredients in the cooking oil are:
Soybean oil, TBHQ and citric acid added to protect flavor; dimethylpolysiloxane, an anti-foaming agent added.
Can I bring my own wagon/wheelchair/stroller?
Yes, but you can also rent one from the Zoo at Safari Wheels. Get rental rates on our website.
We do not offer electric wheelchairs, but the Wheelchair Exchange is a third-party vendor that can meet you at the Zoo. You can contact them at 412-241-5121.
Other Zoo Questions
Where can I find more information on Zoo memberships?
You can visit our webpage here.
Where can I find a list of events going on at the Zoo this year?
You can find our events calendar here.
Do you host events at the Zoo? Can I rent out the Zoo?
Absolutely! Visit our events page for more details.
Can I make donations to the Zoo?
We appreciate all donations. They help us to fulfill our mission of conservation and education. Learn how to donate here.
About the Animals
What are the animals’ names?
We maintain a list of animal names here.
What happened to the zebras? Do you plan on getting more?
The zebras that were on exhibit have gone to the Oglebay Zoo in West Virginia. We plan on making our Zoo home to endangered species of zebras.
Why are the peacocks just roaming around? Do they have keepers?
The peacocks do not belong to the Zoo, so they do not have a designated area or assigned keepers. They have just made their home on our grounds.
Why do the polar bears pace around?
Our polar bears are two healthy young males who are currently in breeding season and showing less interest in eating or other activities than they normally show. All they are focused on right now is breeding.
Why don’t you have hippos, cheetahs, etc?
The animals at the Zoo are part of a careful plan designed in collaboration with conservation needs identified by the committees of the Association of Zoos and Aquariums. Other considerations include if they fit into the geographic or biological themes the Zoo has identified.
When is the best time to see the animals playing or eating?
Though we cannot predict when our animals will be playing, most have scheduled daily activities. Animal feedings, enrichment, and meet the expert times can be found here. These sessions were developed to physically and mentally stimulate the animals, as well as to demonstrate the natural instincts or mental capacities of the animals. Some of our animals, such as the snow leopard and Amur leopards are naturally nocturnal. This means they are active at night and sleep during the day. Lions spend up to 20 hours a day in the wild resting. We cannot, nor do we try to force them to do anything. We cannot predict when our animals will be active and when they will be sleeping.
There is always something new to see each day. One day you may come and see the tigers playing, but the lions sleeping. Another day you will see the polar bears in the water. That is why your Zoo trip is like a safari!
When can I take a picture with an elephant?
The elephant keepers do pictures on some Fridays and Saturdays. There’s not a set schedule, though. It’s contingent on the dynamics of the elephant herd that day and the amount available keepers.
Can I take a special tour to go behind the scenes with the animals?
We do not offer behind-the-scenes tours to the general public; however, some of our special events include closer encounters with a few of our animals.
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